How Do I Figure Out My Ring Size?
The easiest way is to go to your local jeweler and have your finger sized. Please, notice that each finger may have a different size, so keep that in mind if you are buying a ring that you would like to wear on a specific finger.
When Will My Items Ship?
Your Sara Esther Jewellery order will be packed by hand, with love, and dispatched within 1-2 working days for in stock Products and 4-6 weeks for Made to Order pieces.
If you are ordering something as a gift and need it by a certain date, please contact us and we will do our best to accommodate your request.
Can You Do Custom Work?
Yes, we do. Be it for custom engagement pieces or other special projects, our Sara Esther Bespoke Services invite you to create a timeless, one-of-a-kind modern heirloom.
If you are interested in creating a Bespoke Product, please contact us with your inquiry via email at email@example.com.
Are Your Diamonds Conflict-Free?
Yes, they are. Sara Esther Jewellery is committed to responsible jewellery production and sourcing practices.
Can You Rush My Order?
If you need your order by a certain date for a special occasion, we will do our best to accommodate your request. Please, send us an email at firstname.lastname@example.org and explain your situation.
Can I Safely Use My Credit Card On Saraesther.Be ?
You can safely pay on our website. Indeed, in order to secure all bank transactions, we use verified Stripe and Paypal certificates. Our website saraesther.be will debit the entire amount owed at checkout.
Do You Ship Internationally ?
Yes, we do. We deliver everywhere in the world. We trust Bpost with all our national and international deliveries to ensure your order will arrive quickly, safely and smoothly. For more detail on shipping costs, check our Shipping and Returns policy, since they will vary according to the country the order is being delivered to.
How Can I Know The Status Of My Order ?
You will receive a tracking notification upon dispatch of your Sara Esther order, so you can track the progress of your order. We do our best to ensure original timing estimates are met, but cannot be held responsible for any delays caused by third parties, bad weather conditions or events outside of our control.
Do You Have Express Deliveries ?
We do not. To ensure faster delivery and avoid shipping costs, you can come to our showroom located in Brussels to collect your orders. For all visit requests, please contact us at email@example.com.
Which Type Of Payment Do You Accept ?
We currently accept Paypal, bank wire, Visa and Mastercard credit cards. Please note that if you choose the bank wire method, your order will be processed once we have received your payment.