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DELIVERY TIME FOR IN STOCK ITEMS

BELGIUM: 1-2 working days
EUROPE: 3 working days

US: 5 working days

FOR BESPOKE & MADE TO ORDER ITEMS

Depending on the jewellery, it takes 4-6 weeks.

INTERNATIONAL DELIVERY

The customer is responsible for payment of any extra duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check out, please email us at info@saraesther.be and we will do our best to resolve the issue.

RETURNS

All jewellery is handmade to order, please consider this when you make your purchase. In the unlikely event that you are unhappy with your purchase, you may return your order within 14 days of delivery and exchange it for store credit. Regrettably any returns received outside of the returns window will be refused. In the case of a Bespoke Product, including Bespoke, Engraved, Personalised or Made-to-Order products, no refunds are available.

Please email us prior to returning your Products at info@saraesther.be.

It is required that you package the piece securely and track all shipments. Sara Esther Jewellery is not responsible for return merchandise lost or damaged in transit.

Find out more on our DELIVERY & RETURNS policy.